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Wave Floating Leaf Chandelier

Regular price $5,888.00
Regular price $0.00 Sale price $5,888.00
Shipping calculated at checkout.
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The Wave Floating Leaf Chandelier is expertly crafted for a unique and elegant lighting experience. With a stunning wave design and floating leaves. this chandelier adds a touch of nature to any space. Made with high-quality materials and attention to detail. it is a beautiful addition to any home or business.

Customized service: You can easily customize the size. finish color. number of light sources. hanging wire & chain length. etc. Simplify the customization process and communicate directly with designers online.

If you have any questions about our products. please contact us and we will get back to you within 24 hours.

Product Size

Size: L 120cm x 200cm / L 47.2″ x 78.7″ 

Details

Material: Metal. Glass.

Light source: Integrated LED.

Kelvin range: Warm Light (3000K). Neutral Light (4000K). Cool Light (6000K).

Voltage: AC 110-240V

Mounting: Ceiling

Moisture resistance: IP 20 Damp-rated. It is generally suitable for indoor use where it won't be exposed to moisture. 

Environment: Indoor

Body Finishes: Amber.

Shade Finishes: Amber.

Wiring: Hardwired.

Control: Compatible with common wall switches (not included).

59″ Adjustable hanging height cable. which can be lengthened as required.

Certification: Compatible with North America. Saudi Arabia. Europe. Australia Certification

Shipping Policy

Shipping Policy

Last updated on March 15, 2025 at 5:00 p.m.

This policy applies to orders within the United States and Canada. This policy is intended to ensure that you fully understand our shipping procedures and practices. By placing an order from this store, you accept the policies outlined here.


Shipping Origin

We ship from our warehouse in China.


A. Shipping Fees

  • All orders within the United States are eligible for free shipping.

  • All orders within Canada are eligible for free shipping.


B. Shipping

Shipping Processing and Cutoff Times for the United States

  • Typically, shipping takes between 3 to 15 business days (Monday to Friday).

Shipping Processing and Cutoff Times for Canada

  • Typically, shipping takes between 5 to 20 business days (Monday to Friday).

Processing Time for Orders in the United States

  • Processing time is between 5 to 10 business days (Monday to Friday).

Processing Time for Orders in Canada

  • Processing time is between 5 to 10 business days (Monday to Friday).


C. Delivery Terms

We use standard shipping methods to deliver products.


D. Order Acceptance and Pricing

Please note that in some cases, orders may not be processed for various reasons. We reserve the right to refuse or cancel any order at any time for any reason.

Before we accept an order, we may ask you for additional verification or information, including but not limited to your phone number and address. To avoid credit card or debit card fraud, we reserve the right to verify your payment details and confirm the personal information you have provided, including checking your identity, residence, or bank information.

If we suspect fraud related to your credit card or debit card, we reserve the right to cancel any orders.

While we strive to provide the most accurate pricing information on our website, errors may still occur, such as incorrect pricing on product listings. Therefore, we reserve the right to refuse or cancel any orders. If a product is priced incorrectly, we may contact you for instructions or cancel your order and notify you of the cancellation.

We reserve the right to refuse or cancel such orders, whether or not the order has been confirmed or your credit card has been charged.


E. What Happens After Placing an Order

After placing your order, you will receive a confirmation email containing your order number and receipt. If you do not see the confirmation email in your inbox, please check your spam or junk folder.

If you have not received the confirmation email, please email info@jmcrystal.com or call +1 615 905 6789 with the subject “Order Confirmation Not Received,” and our team will contact you.


F. How to Check the Status of My Order

Simply use the tracking number we provided via email to track your order. If you have not received a tracking number after 10 business days, please email info@jmcrystal.com or call +1 615 905 6789, and we will assist you.


G. Address Changes

Once the goods are in transit, we are unable to change the shipping address.

If you need to change the delivery address for your order, please contact us within 24 hours of placing the order via info@jmcrystal.com or call +1 615 905 6789.


H. Cancellations

If you change your mind before receiving your order, we can accept cancellations at any time before the order has shipped. If the order has already been shipped, please refer to our Return Policy.


I. Damaged Packages During Transit

If you find that your package has been damaged during transit, please, if possible, refuse the delivery from the courier and contact our customer service.

If the package is delivered when you are not available, please contact customer service for further instructions.


J. Who Pays for Import Taxes and VAT?

In most cases, our packages do not require VAT for customs clearance. However, in certain cases—especially for bulk orders—we may need to provide more information to customs and collaborate with the buyer to provide relevant documents.

Please note that each destination country/region has a different threshold for import taxes based on the value of goods (before import taxes are applied).

Import duties, taxes, and other fees are not included in the product price or shipping fees. These costs are the responsibility of the buyer.


K. Is There an Expedited Shipping Option?

Yes! Expedited shipping options are available for an additional fee.

Different addresses require different expedited charges, so please write to us to get the expedited charges

Expedited shipping time: 3-5 working days

Please email us with your order details and destination, and we will calculate the appropriate shipping cost for you.


Contact Us

Email: info@jmcrystal.com
Tel:
+1 615 905 6789
WhatsApp: 
+1 520 427 6964
Service Hours:
 Mon–Sat 9:00 AM – 5:00 PM (GMT-8:00)
Address: 
30 N Gould St Ste N, Sheridan, WY 82801, USA

Refund policy

Return and Refund Policy

Last Updated: June 16, 2025

1. Basic Return Policy

We are committed to ensuring your complete satisfaction with your purchase. If you are not satisfied with the items you've purchased, please refer to the return and exchange policy below.

1.1 Reasons for Returns

There are generally two reasons for returns:

  1. Product Quality Issues or Shipping Damage

    We will provide free return or exchange services if there is a product quality issue or damage during shipping.

  2. Customer Dissatisfaction

    If the customer simply does not like our lamp, the customer will need to cover the shipping costs for the return or exchange.

2. Refund and Return Policy

Items shipped from jmcrystal.com (including jmcrystal warehouses) can be returned within 30 days of delivery.

2.1 Consumer-Initiated Returns

If the return is due to consumer reasons, the consumer is responsible for shipping costs, which vary based on the courier service you choose.

Consumer Reasons Include:

  • The customer personally feels the product does not meet expectations.
  • The customer personally feels the size is too small or too large.
  • The customer personally feels the color does not match expectations.
  • The customer wants to return the product for personal reasons (e.g., changed their mind or no longer needs it).
  • The customer ordered the wrong item or quantity.
  • The customer did not carefully read the product description and is surprised by the features or specifications.

3. Return Process

  1. Contact us at info@jmcrystal.com to start a return.
  2. If you need a full return address, our professional support team is ready to assist. Simply reach out, and they'll provide detailed return address information specific to your location for a smooth process.
  3. If your return is approved, we'll send you a return shipping address and instructions on how and where to send your package. Items returned without prior authorization will not be accepted.

4. Important Notes

  • Shipping costs are non-refundable if we've fulfilled our shipping obligations, but a refund is possible if the package hasn't shipped.
  • For any return or exchange questions, contact us anytime at info@jmcrystal.com.

5. Conditions for Partial/Full Refunds and Replacements

You are eligible for partial or full refunds and replacements if:

  • Any item is not in its original condition, meaning damaged or missing parts due to reasons not caused by us.
  • Any item differs from its description.
  • Any item is returned to the sender without being delivered.
  • Any item is not delivered within 90 days.

6. Order Cancellation

You can cancel your order within a short period of time. If you want to cancel or change your order, please contact JM customer service via email info@jmcrystal.com, but please note that if your order exceeds 4 hours, a 30% fee will be charged for compensation.
.

7. Google Merchant Center Requirements

7.1 Refund Timeliness

  • Process refunds within 7 business days after receiving returned items
  • Provide refund status updates within 14 days after receiving refund requests

7.2 Return Address

  • Provide a clear return address
  • Ensure the address is consistent across all relevant pages

7.3 Return Terms

  • Clearly state the return period (30 days)
  • Detail the return conditions
  • Clearly state shipping cost responsibilities

7.4 Refund Processing

  • Process refunds within 7 business days
  • Refund to the original payment method
  • Provide refund status updates

7.5 Consumer Protection

  • Comply with all applicable consumer protection laws
  • Provide clear return and refund procedures
  • Maintain good customer service records

Contact Us

We are responsible for delivering goods that meet your consumer rights. If you feel we've failed our legal obligations, please contact us.

  • Email: info@jmcrystal.com
  • Tel: +1 615 905 6789
  • WhatsApp: +1 520 427 6964
  • Service Hours: Mon–Sat 9:00 AM – 5:00 PM (GMT-8:00)
  • Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA

Warranty policy

Last Updated: March 15, 2025, 5:00 PM

Warranty Coverage

Lighting Fixtures: JMcrystal lighting fixtures come with a 2-year warranty, ensuring no defects in materials or workmanship. This warranty applies to the original owner of the lighting fixtures and is non-transferable.

LED Bulbs: The LED bulbs from JMcrystal Lights are provided as a gift and are not subject to any additional charges, therefore they are not covered under warranty.

Covered Items

This warranty covers defects in materials and workmanship, including:

  • Wiring errors
  • Switch failures
  • Loose or damaged parts
  • Corrosion
  • Paint or finish defects

Exclusions

This warranty does not cover damages caused by misuse, abuse, negligence, or accidents, including:

  • Improper installation
  • Power surges or electrical spikes
  • Exposure to extreme temperatures or weather conditions
  • Unauthorized repairs or modifications
Wave Floating Leaf Chandelier

Wave Floating Leaf Chandelier

Regular price $5,888.00
Regular price $0.00 Sale price $5,888.00

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