Last Updated: April 15, 2026

1. Warranty Coverage by Category

• Lighting Fixtures: JMcrystal lighting fixtures come with a 3-year limited warranty, ensuring no defects in materials or workmanship. This warranty applies to the original owner and is non-transferable.

• Handcrafted Rugs: Due to the nature of natural fibers and handmade construction, rugs are covered by a 1-year limited structural warranty. This covers significant weaving defects or premature unraveling under normal residential use.

• LED Bulbs: LED bulbs are provided as a complimentary gift with our lighting fixtures. As they are provided at no additional charge, they are not covered under the warranty.

2. Covered Items

For Lighting:

• Wiring integrity and electrical components.

• Switch and socket failures.

• Structural defects in frame or mounting hardware.

• Finish defects (corrosion, abnormal peeling, or discoloration) under indoor conditions.

For Handcrafted Rugs:

• Significant weaving errors or missing tufts upon arrival.

• Pre-shipment structural damage.

• Defects in the backing material (for hand-tufted rugs).

3. Exclusions (What is NOT covered)

This warranty does not cover damages caused by misuse, abuse, negligence, or environmental factors, including:

General Exclusions:

• Improper installation or assembly.

• Unauthorized repairs or modifications.

• Damage caused by accidents, fire, or natural disasters.

Lighting-Specific Exclusions:

• Power surges or electrical spikes.

• Exposure to extreme temperatures or outdoor weather (unless the fixture is specifically rated for outdoor use).

Rug-Specific Exclusions:

• Normal Wear and Tear: Fading over time due to sunlight exposure, or flattening of the pile in high-traffic areas.

• Artisanal Variations: Minor variations in color, shading, or texture which are inherent characteristics of handmade rugs and natural fibers (wool, jute, silk).

• Shedding: Natural shedding of wool fibers, which is expected and subsides with regular vacuuming.

• Improper Care: Damage from harsh chemical cleaners, pet accidents, or using a vacuum cleaner with a beater bar on high power.

4. How to Make a Claim

If you believe your product has a defect covered by this warranty:

1. Contact our support team at info@jmcrystal.com.

2. Provide your Order Number and clear Photos/Videos of the defect.

3. Our technical team will review the claim within 2-3 business days. If approved, we will provide a repair, a replacement part, or a full replacement at our discretion.

✨ How to Choose the Right Size Light Fixture for Any Room

Lighting is more than illumination—it defines atmosphere, enhances design, and creates balance within a space. Selecting a fixture that is correctly scaled to the room ensures both beauty and function. This professional guide will help you determine the ideal size, height, and placement for chandeliers, pendants, flush mounts, sconces, and more.

1. How to Calculate the Ideal Fixture Diameter

A simple formula can help determine the perfect fixture width for most rooms:

Step-by-Step Formula

1. Measure the length and width of the room (in feet).

2. Add the two numbers together.

3. Convert the total from feet to inches—this number equals the ideal fixture diameter.

Example
A room measuring 12 ft × 14 ft:
12 + 14 = 26 → Recommended fixture diameter: 26 inches

This ensures the light feels proportionate and visually balanced in the space.

2. Calculating Fixture Height

The height of the fixture should also correspond to the ceiling height.

Formula for Fixture Height

Room Height × 2.5 to 3 inches

Example
10-ft ceiling:
10 × 2.5–3 = 25–30 inches fixture height

Taller ceilings can support taller, more dramatic fixtures.

3. Recommended Hanging Heights

Above Dining Tables

Hang chandeliers or pendants 32–36 inches above the tabletop.

Above Kitchen Islands

Pendant lights should also be 32–36 inches above the countertop for optimal task lighting and visual harmony.

4. Sizing Multiple Pendants

For kitchen islands or long tables:

• Each pendant should measure roughly ¼ the length of the surface below.

• Space the pendants evenly for a clean, intentional look.

📌 Room-by-Room Lighting Size & Placement Guide

Room-by-Room Tips (Simplified & Enhanced)

LIVING ROOM

• Use the length + width formula to scale chandeliers properly.

• Maintain minimum 7 ft clearance below ceiling fixtures.

• Add floor and table lamps to layer the lighting.

DINING ROOM

• Chandeliers should complement—not overpower—the table.

• For long tables, use two or three pendants for balanced lighting.

KITCHEN

• Island pendants should provide bright, focused light.

• Use under-cabinet lighting to enhance countertop visibility.

BEDROOM

• Use soft ambient lighting + directional bedside lighting.

• Ceiling fixtures should stay proportional to room dimensions.

BATHROOM

• Side-mounted sconces create the most flattering vanity lighting.

• Ceiling fixtures should evenly illuminate the whole space.

ENTRYWAY

• Chandeliers make an impactful first impression.

• Ensure ample clearance, especially near doors.