Addis Tubes Chandelier
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15% OFF ($100+) — CODE: JM15
20% OFF ($3,000+) — CODE: JM20
25% OFF ($6,000+) — CODE: JM25
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Infuse your space with contemporary elegance through the Addis Tubes Chandelier. A stunning fusion of delicate craftsmanship and modern design. this piece features an array of beautifully suspended. clear glass tubes that capture and reflect light in the most enchanting ways. The interplay of light and shadow created by the transparent tubes enhances your room with a soft. ambient glow. perfect for dining areas. living rooms. or any space needing a touch of refinement. The chic gold metal accents add a luxurious. timeless element. making this chandelier not just a light source but a statement of style.
If you have any questions about our products. please contact us and we will get back to you within 24 hours.
Product Size
Size: Dia 53cm x H 53cm / ∅ 20.9″ x H 20.9″
Details
Material: Metal. Glass.
Light source: LED bulb or Edison bulb.
Light source base type: E12.
Power: Max 15W
Voltage: AC 110-240V
Mounting: Ceiling
Moisture resistance: IP 20 Damp-rated. It is generally suitable for indoor use where it can't be exposed to moisture.
Environment: Indoor.
Body Finishes: Gold.
Shade Finish: Amber Glass. Pink Glass. Pink & Clear Glass.
Wiring: Hardwired.
Control: Compatible with common wall switches (not included).
11.8″ Adjustable hanging height chain. Can be extended upon request.
Certification: Compatible with North America. Saudi Arabia. Europe. Australia Certification
Refund policy
Refund policy
Return and Refund Policy
Last Updated: June 16, 2025
1. Basic Return Policy
We are committed to ensuring your complete satisfaction with your purchase. If you are not satisfied with the items you've purchased, please refer to the return and exchange policy below.
1.1 Reasons for Returns
There are generally two reasons for returns:
-
Product Quality Issues or Shipping Damage
We will provide free return or exchange services if there is a product quality issue or damage during shipping.
-
Customer Dissatisfaction
If the customer simply does not like our lamp, the customer will need to cover the shipping costs for the return or exchange.
2. Refund and Return Policy
Items shipped from jmcrystal.com (including jmcrystal warehouses) can be returned within 30 days of delivery.
2.1 Consumer-Initiated Returns
If the return is due to consumer reasons, the consumer is responsible for shipping costs, which vary based on the courier service you choose.
Consumer Reasons Include:
- The customer personally feels the product does not meet expectations.
- The customer personally feels the size is too small or too large.
- The customer personally feels the color does not match expectations.
- The customer wants to return the product for personal reasons (e.g., changed their mind or no longer needs it).
- The customer ordered the wrong item or quantity.
- The customer did not carefully read the product description and is surprised by the features or specifications.
3. Return Process
- Contact us at info@jmcrystal.com to start a return.
- If you need a full return address, our professional support team is ready to assist. Simply reach out, and they'll provide detailed return address information specific to your location for a smooth process.
- If your return is approved, we'll send you a return shipping address and instructions on how and where to send your package. Items returned without prior authorization will not be accepted.
4. Important Notes
- Shipping costs are non-refundable if we've fulfilled our shipping obligations, but a refund is possible if the package hasn't shipped.
- For any return or exchange questions, contact us anytime at info@jmcrystal.com.
5. Conditions for Partial/Full Refunds and Replacements
You are eligible for partial or full refunds and replacements if:
- Any item is not in its original condition, meaning damaged or missing parts due to reasons not caused by us.
- Any item differs from its description.
- Any item is returned to the sender without being delivered.
- Any item is not delivered within 90 days.
6. Order Cancellation
You can cancel your order within a short period of time. If you want to cancel or change your order, please contact JM customer service via email info@jmcrystal.com, but please note that if your order exceeds 4 hours, a 30% fee will be charged for compensation.
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7. Google Merchant Center Requirements
7.1 Refund Timeliness
- Process refunds within 7 business days after receiving returned items
- Provide refund status updates within 14 days after receiving refund requests
7.2 Return Address
- Provide a clear return address
- Ensure the address is consistent across all relevant pages
7.3 Return Terms
- Clearly state the return period (30 days)
- Detail the return conditions
- Clearly state shipping cost responsibilities
7.4 Refund Processing
- Process refunds within 7 business days
- Refund to the original payment method
- Provide refund status updates
7.5 Consumer Protection
- Comply with all applicable consumer protection laws
- Provide clear return and refund procedures
- Maintain good customer service records
Contact Us
We are responsible for delivering goods that meet your consumer rights. If you feel we've failed our legal obligations, please contact us.
- Email: info@jmcrystal.com
- Tel: +1 615 905 6789
- WhatsApp: +1 753 901 1327
- Service Hours: Mon–Sat 9:00 AM – 5:00 PM (GMT-8:00)
- Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
Warranty policy
Warranty policy
Last Updated: March 15, 2025, 5:00 PM
Warranty Coverage
Lighting Fixtures: JMcrystal lighting fixtures come with a 2-year warranty, ensuring no defects in materials or workmanship. This warranty applies to the original owner of the lighting fixtures and is non-transferable.
LED Bulbs: The LED bulbs from JMcrystal Lights are provided as a gift and are not subject to any additional charges, therefore they are not covered under warranty.
Covered Items
This warranty covers defects in materials and workmanship, including:
- Wiring errors
- Switch failures
- Loose or damaged parts
- Corrosion
- Paint or finish defects
Exclusions
This warranty does not cover damages caused by misuse, abuse, negligence, or accidents, including:
- Improper installation
- Power surges or electrical spikes
- Exposure to extreme temperatures or weather conditions
- Unauthorized repairs or modifications















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